MellowDrama shall make all endeavours to deliver defect-free products to the purchasers.
MellowDrama does not take title to any returned items purchased by the user unless the item is received by
MellowDrama. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to
MellowDrama within 24 hours of its receipt. Any communication received after 24 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered.
MellowDrama will provide the option of size exchange. The size exchange request shall be communicated to MellowDrama within 48 hours of its receipt.
MellowDrama will provide a credit note of the order value for any returns of its products. The credit note will be valid for three months only. The return request shall be communicated to MellowDrama within 48 hours of its receipt.
Any communication made after 48 hours of delivery shall not qualify for exchange or returns.